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Privacy Policy

Effective Date: September 1, 2025

Vinyl Technologies, Inc. dba Vytek Laser Systems (“Vytek,” “we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with us, including through our website, communications, and business transactions.

1. Information We Collect

We collect only basic company and contact information necessary to conduct business with you, such as:

  • Company name, address, and contact details
  • Names, titles, email addresses, and phone numbers of company representatives
  • Order, invoice, and payment details
  • Communications you send to us (e.g., support inquiries, sales requests)

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing customer accounts and support requests
  • Communicating with you regarding our products, services, and events
  • Improving our products, services, and website
  • Complying with legal and regulatory requirements

3. Data Storage

Your information is securely stored in our internal business systems, including:

  • Salesforce (customer relationship management)
  • Odoo (internal operations such as accounts payable and receivable)

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

4. Sharing of Information

We do not sell, rent, or share your personal or company information with third parties for marketing purposes. We may only disclose information if:

  • Required by law or legal process
  • Necessary to protect our legal rights or the safety of our company, employees, or customers

5. Cookies

Our website may use cookies or similar technologies to improve your browsing experience. For details, please refer to our Cookie Policy.

6. Data Retention

We retain your information for as long as necessary to fulfill the business purposes described above, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • The right to access the information we hold about you
  • The right to request corrections to your information
  • The right to request deletion of your information (subject to legal and contractual obligations)

To exercise these rights, please contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Vytek Laser Systems

195 Industrial Rd
Fitchburg, MA 01420

 📧 Email: sales@vytek.com

📞 Phone: +1 (978) 342-9800